Guarantees

The K5 Group values its customers, and as such we offer a 2 year guarantee on workmanship for all items manufactured at our factory in Anderbolt Boksburg including roller shutters, glass and aluminium doors, sectional doors, and other items that we have been contracted to produce.

We also guarantee the workmanship on all our installations for a full 2 years.

Furthermore, we guarantee 24 hour service to all our clients with a maintenance agreement.

All of the materials we use to fabricate our products are locally sourced and are quality guaranteed by the suppliers. If there are any problems with the materials used to fabricate our products, we will perform an assessment on the material and report back with the findings. We will endeavour to ensure that all the materials we source are up to standard for their particular usage.

Please note that we do not guarantee the materials from which our products are fabricated and that our 2 year guarantee on workmanship is dependent on the client adhering to the maintenance guidelines provided by The K5 Group on installation. To find out more about the maintenance guidelines or for an explanation of these guarantees, please contact us.

For more information, please see our Maintenance and Repairs page.